Impact Books

General Information

For major cities like Lahore, Karachi, and Islamabad, delivery usually takes 2-3 working days. For other cities across Pakistan, please allow 4-6 working days. During peak exam seasons (March-May), there might be slight delays due to high demand.

 

You can use our Search Bar at the top of the page to search by book title, author, or publisher. Alternatively, you can browse through our “Matric,” “Intermediate,” or “Entry Test” categories in the main menu to find books specific to your grade.

 

We take great care in packaging, but if you receive a damaged or wrong book, please contact us via WhatsApp

+92 336 597 3231

 or email within 24 hours of delivery. We will arrange a replacement or refund immediately at no extra cost to you.

 

Yes! If a specific textbook or novel is out of stock or not listed on our website, send us a message on WhatsApp with the book details. We will try our best to source it for you from Urdu Bazar or the publisher.

 

Once your order is shipped, you will receive a tracking number via SMS/Email. You can also track it directly on our “Track Order” page or ask our support team on WhatsApp for a real-time update.

Products & Services

Absolutely. We use encrypted payment gateways to ensure your card details are never stored on our servers. However, if you are more comfortable with traditional methods, we highly recommend our Cash on Delivery (COD) option.

 

We offer multiple convenient payment methods:

  • Cash on Delivery (COD): Pay when the rider brings the books to your door.

  • Bank Transfer / JazzCash / EasyPaisa: Details are provided at the checkout.

  • Credit/Debit Cards: Secure online checkout.

We offer a flat shipping rate of Rs. 250 nationwide. However, we provide FREE SHIPPING on all orders above Rs. 5,000. Keep an eye out for special “Exam Season” promotions for free delivery!

 

Orders placed before 1:00 PM are processed and shipped the same day. You will receive an SMS confirmation once your parcel is handed over to the courier service (TCS/Leopards/M&P).

 

Yes! If you find the website checkout difficult, you can simply call us or send a WhatsApp message to

+92 336 597 3231

. Just send us a list of the books you need and your delivery address, and we will handle the rest.

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